Last updated: 9 November 2026
These terms cover your use of this website and the general basis on which Forward & Form (“we”, “us”) provides services. Each project is also governed by a written scope agreed with you before work begins. If the two ever differ, the written scope wins.
Using this website
You’re welcome to browse and share this website. Please don’t misuse it, attempt to disrupt it or copy its content for commercial use without permission. Examples on this site labelled as concept studies or demos are illustrations, not client projects.
Quotes and scope
Every project starts with a written scope describing what we’ll deliver, the price and the timeline. Work outside that scope is quoted separately before we do it.
Prices and third-party costs
Package and project prices are fixed as stated in your scope. Some costs are always separate because they’re paid to other companies, including domain names, hosting, paid plugins or themes, third-party software subscriptions, AI or automation usage fees, and advertising spend.
Revisions
We refine the agreed design and content until you’re happy with it. Revisions refine the agreed scope; new pages, features or changes of direction are quoted separately.
Your responsibilities
To keep projects on schedule, we rely on you to provide content, access and feedback in good time. Delays in these may move the timeline. You confirm that any material you give us is yours to use.
Payment
Payment terms are set out in your written scope. We may pause work if agreed payments are overdue.
Ownership
Once your project is paid in full, you own the final website, design files and content we created for you. We keep ownership of our general know-how and the reusable tools, code libraries and building blocks we use across projects, and you receive the right to use them as part of your deliverables. Third-party components remain under their own licences.
Showing our work
We may show completed work in our portfolio and marketing. If you’d rather we didn’t, just tell us.
No guaranteed results
We work hard to help you win customers, but we can’t guarantee specific outcomes such as search rankings, lead volumes, sales or savings, which depend on many factors outside our control.
Third-party services
Projects often rely on third-party platforms such as hosting, payment, CRM and AI providers. We’re not responsible for their availability, changes or pricing.
Liability
To the extent permitted by law, our total liability for any project is limited to the fees you paid for that project, and we aren’t liable for indirect or consequential losses.
Ending a project
Either party may end a project in writing. You pay for work completed up to that point, and we hand over what’s been paid for.
Governing law
These terms are governed by the laws of the jurisdiction set out in your written scope.
Contact
Questions about these terms? Email info@forwardandform.site.